Book appointments
Schedule a home visit or phone consult in one tap, without clinic waiting rooms.
The Lucille app
Book care, follow your visit, and stay connected in one place.
Our Technology Solution
A modern healthcare platform connecting subscribers with medical providers
A modern healthcare platform designed to connect subscribers with a wide range of medical service providers through a seamless and intuitive digital experience. The platform supports both immediate care and scheduled services, offering flexibility based on the nature of the request and the type of provider.
Subscriber App
A simple and flexible app for healthcare services. For urgent needs, subscribers can request immediate assistance from nearby available providers without selecting a specific doctor.
Provider App
Built for physicians and other providers. Manage subscriber interactions according to role and service type.
Smart Scheduling
For immediate services like GP visits and ambulance, providers receive and respond to real-time requests. For other services, providers can define availability and manage bookings.
Location Matching
The system automatically connects subscribers with the most suitable and closest available provider. For non-urgent cases, subscribers can browse profiles and book in advance.
Request Management
Providers can review incoming requests, accept or decline them, and manage their service status. Subscribers can also request services through a support center.
Phone consultation
Subscribers can get a phone consult, request an ambulance, or arrange home blood tests — all in one place.
Key capabilities
Everything you need to know
Book appointments
Schedule a home visit or phone consult in one tap, without clinic waiting rooms.
Track visits
See when the doctor is on the way and update details until arrival.
Medical history
A digital medical record for the whole family in one place.
Payments and receipts
Clear billing and digital receipts after every service.
Reminders
Reminders for visits, medications, and follow-up — nothing missed.
Family profiles
Manage plans for children, parents, and seniors from one account.
Flexible & Easy Request Management
The platform allows providers to review incoming requests, accept or decline them, and track service status in a clear and organized way. Patients can also request services directly through the app or via the support center, ensuring a smooth and fast experience for all parties.
Three steps and the doctor is at your door
Get the care you need quickly and comfortably, without leaving your home.
1
Send your request
Choose the required service through the Lucille app and send your request in seconds.
2
We match you with a doctor
We connect you with the right specialist based on your location and medical need.
3
The doctor arrives home
The specialist arrives at your home at the scheduled time to provide care.
How It Works
Three Steps and Your Doctor Is at Your Door
No clinic queues, no bureaucracy. Professional medical care comes to you.
Submit Your Request
Book an Appointment
Service Type
GPS • Your Location
Your health in your pocket
Download the Lucille app now
Download the Lucille app and take full control of your health. Book medical visits, track prescriptions, and message your doctor in seconds.
Easy booking
Fast service
Quick support
Our technology
Integrated tech for subscribers & providers
A digital health platform connecting subscribers and providers.
How Lucille worksLive now
Immediate care
PatientLucille platformNearest provider
Scheduled visits
PatientBrowse specialistsBook visit
Supported services
Home visit
Phone consult
Home labs
EMS
Physio
Specialist visits
Requests can be placed via the support center on behalf of subscribers.
Providers on the network
GPsSpecialistsTherapistsPharmaciesEMSLabs
Provider app
Doctors, therapists, pharmacies, EMS
Instant requests, scheduling, records, payouts.
Instant requestsSchedulingSubscriber filePayouts
Subscriber app
Individuals & families
Urgent care routing or book the right specialist.
Urgent careBookingTrackingDigital medical record