How can I request a doctor to my home from Lucille Center?

You can request a doctor through our smart app or by calling the center directly at 077-276-2830.

Is the service available in all areas?

Yes, the service is available in all areas.

What are Lucille Center's operating hours? Is the service available 24/7?

Yes, the center operates around the clock, 24 hours a day, 7 days a week.

How long does it take for a doctor to arrive after placing a request?

The doctor arrives very quickly, usually in less than an hour, with an average arrival time of 16 minutes.

Can I book a visit at a specific time in advance?

Advance booking is only available with specialist doctors or other service providers, such as physical therapy and occupational therapy. A general practitioner arrives very quickly.

What types of conditions can a Lucille doctor treat at home?

A Lucille doctor treats all types of cases at home — we provide comprehensive, full care.

Can I get a medical prescription during a home visit?

Yes, you can get a prescription through a home visit, a phone call, or the app.

Can I request the service for seniors or children?

You can request a visit for seniors. For children, there is a specific policy — generally we do not examine infants, but the doctor comes to the home to assess the situation and provide a referral to pediatric ER if needed.

Is Lucille Center's medical staff qualified and licensed?

Yes, all medical staff is qualified and licensed.

How much does a home visit cost? Does the price vary by area?

For pricing details, please register and our representative will contact you with all the details. The price does not vary by area.

What payment methods are available?

We offer several payment methods: credit card, PayPal, Bit.

Can I cancel or postpone a booking after confirmation?

You can cancel a visit within 5 minutes at no charge. If the doctor has already left, the customer pays a percentage based on distance.

What should I do in a severe emergency requiring immediate intervention?

In a severe emergency, call ambulance services (Magen David Adom). We do not replace the ER or emergency medicine. You can call our center, and if the team determines you need an ambulance, one will be dispatched immediately.

Can Lucille Center send a doctor on the same day?

Yes, a doctor can be sent the same day, very quickly, with an average arrival time of 16 minutes.

Does the home visit include a complete medical examination?

Yes, the home visit includes a complete medical examination, a prescription and/or ER referral, and basic medications as needed.

Can I get medical follow-up after the visit?

Yes, follow-up is available if a follow-up visit is requested. However, your family doctor should be updated.

How can I quickly contact Lucille Center to book an appointment or ask questions?

You can call us at 077-276-2830, reach us on WhatsApp at 054-229-9232, or use our smart app.

How can I book a service?

You can book easily through the Lucille app or by contacting us directly by phone at 0772762830.

How long does it take for a provider to arrive?

It depends on the type of service and location, and the appointment is confirmed when you book.

Can I get an electronic prescription?

Yes, the doctor can issue an electronic prescription based on the medical situation.

Are services available at home?

Yes, many Lucille services are provided comfortably and privately in your home.

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We offer a comprehensive range of services including: doctor to your home, phone consultations, home nursing, blood tests, ambulance, ER referrals, medical prescriptions, occupational therapy, psychotherapy, physical therapy, physiotherapy, and speech therapy.

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