Fundamental Principles
This terms document regulates the legal relationship between S. Lucille Medical Services Ltd. and anyone who uses the “Lucille” application and/or the services provided through it. Access to the application, registering for it, or ordering services via the app or the contact center means you confirm that you have read this document, understood it, and agree to comply with all of its provisions.
If you do not agree—with any provision above, in whole or in part—you must immediately stop using the application and related services.
The Company may, in its sole and absolute discretion, change, update, add, or delete provisions over time without any obligation to give advance notice.
Masculine wording is used only for readability; everything stated applies equally to every user regardless of gender, as well as to corporations and other legal entities.
About the application
The “Lucille” application lets subscribers book home visits with a physician, nurse, or other caregivers—or receive nationwide telephone medical advice.
Services are provided by physicians licensed in the country on active license, employed by the Company, and acting in accordance with applicable law.
The application is intended for initial medical care only and does not replace emergency services or an emergency department.
Home visit orders are submitted through the app or the center.
During the visit, if medically justified in the physician’s discretion, subscribers may receive a digitally signed prescription in accordance with the Electronic Signature Law, 5761‑2001.
Intellectual property (application)
The application, code, design, trademarks, and content are the Company’s exclusive property and may not be used without prior written approval.
Lucille website terms of use
תנאי שימוש באתר לוסיל
Supplementary provisions for the public website, external links, and cookies.
Intellectual property (website and app)
All rights in the application, the Company website, and every component—including without limitation source and object code, graphic design, user interface, logos, trademarks, texts, databases, images, video clips, audio files, downloads, visual and content elements, and any other material—are the Company’s exclusive property or are used lawfully under an appropriate license.
You may not copy, broadcast, distribute, make available to the public, publish, reverse engineer, process, modify, create derivative works, use commercially, or otherwise exploit such materials, in whole or in part, without express prior written Company consent.
Unauthorized use may violate intellectual property statutes and applicable law and entitles the Company to any remedy provided by law.
Website availability and external links
The Company makes commercially reasonable efforts to keep the website and application operating properly but does not warrant uninterrupted, error‑free availability. Disruptions due to technical factors or third parties may occur, and no compensation is owed.
The website may contain links to external sites over which the Company is not responsible for content, reliability, or security; accessing them is strictly at your own risk.
Unless expressly stated otherwise, site content belongs to or is legitimately licensed to the Company and may not be used without authorization.
Governing law and jurisdiction (website)
Use of the website is governed exclusively by the countryi law.
Any dispute or claim relating to the website or services offered through it shall be adjudicated exclusively in the competent courts of the State of the country.